Reach out to a live representative anytime via phone, chat, email, or social media.
For immediate assistance, call Singapore Airlines' main customer service line:
Have your booking reference, SkyMiles number, and travel details ready for faster service.
Prefer not to wait on hold? Use Singapore Airlines' live chat feature:
Best for quick questions, minor booking adjustments, and when you can’t make a call.
For non-urgent concerns or when you need to send documents (like refund requests or medical certificates), email is ideal:
Response time is usually within a few business days.
The Fly Singapore Airlines app isn’t just for checking in. You can manage bookings, chat with support, and even request callbacks:
Some regions offer WhatsApp support for Singapore Airlines. Check the official website for the latest contact details.
Best for quick queries when you have limited phone access.
Singapore Airlines is active on platforms like Twitter and Facebook. Sending a direct message often gets a quick response, especially for public complaints or quick clarifications:
Best for non-urgent issues, sharing feedback, or getting updates on widespread disruptions.
If you’re already at the airport and need immediate assistance—like rebooking after a cancellation—visit the Singapore Airlines service desk:
Many issues can be resolved without contacting an agent. The Singapore Airlines website offers comprehensive FAQs, booking management tools, and travel advisories: