Contact Singapore Airlines Customer Service

Your guide to reaching Singapore Airlines' customer support through various channels.

📞 24/7 Customer Service Hotline

For immediate assistance, call Singapore Airlines' dedicated customer service hotline:

Available 24 hours a day, 7 days a week. Ideal for urgent issues like flight changes, cancellations, or booking problems.

Tip: Have your booking reference, SkyMiles number, and travel details ready to expedite the process.

💬 Live Chat Support

Prefer not to wait on hold? Use the live chat feature:

Best for quick questions, minor booking adjustments, or when you can't make a call.

📧 Email Support

For non-urgent concerns or when you need to send documents (like refund requests or medical certificates), email is ideal:

Response time is usually within a few business days. Best for detailed inquiries, complaints, or documentation-heavy requests.

📱 Mobile App Support

The Fly Singapore Airlines app isn't just for checking in. You can manage bookings, chat with support, and even request callbacks:

Best for on-the-go support, managing reservations, and receiving real-time notifications.

📍 Airport Customer Service Desk

If you're already at the airport and need immediate assistance—like rebooking after a cancellation—visit the Singapore Airlines service desk:

Best for last-minute changes, baggage issues, or special travel needs.

📱 WhatsApp Support (If Available)

Some regions offer WhatsApp support for Singapore Airlines. This can be convenient for quick, text-based support when traveling internationally:

Best for quick queries when you have limited phone access.

🔁 Request a Callback

Don't want to wait on hold? Use the callback feature:

Best for busy travelers who don't want to wait on hold.

🌐 International Support Numbers

Traveling abroad? Singapore Airlines has dedicated numbers for different countries. Always check the official website for the correct number in your region:

Best for international travel support and local language assistance.

🧑‍🦽 Accessibility Support

If you need special assistance due to a disability or medical condition, Singapore Airlines offers dedicated support lines and services:

Best for wheelchair requests, medical accommodations, or traveling with service animals.

❓ FAQs and Self-Service

Many issues can be resolved without contacting an agent. The Singapore Airlines website offers comprehensive FAQs, booking management tools, and travel advisories:

Best for resolving common issues independently.